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The phone number and email address upon scheduling your appointment will enable me to contact you. At the appointed time, the counselor will give you a call and you can tell her what you would like to address. (If you do not answer your phone at the appointed time, she will call at least 4 times during the first 15 minutes and try to contact you by email). If you are unavailable, the appointment will be terminated.  Privacy:   Strong precautions for Privacy will be taken at the location of the counselor. No other privacy claims will be made because they are not within the scope of control for this business.

Example: a customer may have their conversation in a public place.